Aviso Legal

WHO WE ARE

Company Name: APARTAMENTOS CALMA
Registered Address: Avenida de Italia Nº 5 | 35100 San Bartolomé de Tirajana, Las Palmas
The address of our website is: www.apartamentoscalma.com

PURPOSES

In compliance with European Regulation 2016/679 General Data Protection Regulation (GDPR), we inform you that the data you provide will be processed for the following purposes:

• Manage the service contract made through the platform, as well as the corresponding billing and delivery.
• Send periodic communications about services, events, and news related to the activities carried out by APARTAMENTOS CALMA, through any means (phone, postal mail, or email), unless otherwise stated by the user or they object or withdraw their consent.
• Send commercial and/or promotional information related to the contracted service sector and added value for end users, unless otherwise stated by the user or they object or withdraw their consent.
• Comply with legally established obligations and verify the fulfillment of contractual obligations, including fraud prevention.
• Transfer data to organizations and authorities, whenever required under legal and regulatory provisions.

CATEGORIES OF DATA – WHAT DATA DO WE PROCESS?

Derived from the purposes mentioned above, at APARTAMENTOS CALMA we manage the following categories of data:

• Identification data
• Metadata of electronic communications
• Commercial information data. If the user provides data of third parties, they declare that they have obtained the consent of these third parties and commit to informing them of the content of this clause, exempting APARTAMENTOS CALMA from any liability in this regard. Nevertheless, APARTAMENTOS CALMA may conduct verifications to confirm this, adopting the corresponding due diligence measures as per data protection regulations.

LEGAL BASIS – WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?

The processing of data for the purpose of sending periodic newsletters about services, events, and news related to our professional activity is based on the explicit consent of the data subject, in accordance with the current regulations. Additionally, the legal basis for processing data related to offers or collaborations is based on the user’s consent when submitting their data, which they may withdraw at any time, although this may affect the ability to communicate smoothly and hinder processes they wish to carry out. Lastly, data may be used to comply with the legal obligations applicable to APARTAMENTOS CALMA.

DATA RETENTION PERIOD – HOW LONG WILL WE KEEP YOUR DATA?

APARTAMENTOS CALMA will retain users’ personal data only for the time necessary to carry out the purposes for which they were collected, as long as the consents provided are not withdrawn. Subsequently, if necessary, the information will remain blocked for the legally established periods.

Recipients – Who will your data be shared with?

Your data may be accessed by service providers to APARTAMENTOS CALMA, such as hosting services, marketing tools, content systems, or other professionals, when such communication is required by law or necessary to execute the contracted services.

APARTAMENTOS CALMA has signed data processing contracts with each of the service providers, to ensure that these providers process your data in accordance with the current legislation.

Data may also be transferred to law enforcement agencies when there is a legal obligation.

• Banks and financial institutions for service payments.
• Public administrations with competence in the activity sectors, as established by current regulations.

INFORMATION SECURITY – WHAT SECURITY MEASURES DO WE IMPLEMENT TO PROTECT YOUR DATA?

To protect the various types of data mentioned in this privacy policy, technical security measures are implemented to prevent their loss, manipulation, dissemination, or alteration.

• Encryption of communications between the user’s device and APARTAMENTOS CALMA’s servers.
• Encryption of information on APARTAMENTOS CALMA’s servers.
• Other measures to prevent unauthorized access to the user’s data by third parties. In cases where APARTAMENTOS CALMA has service providers located outside the European Union for platform maintenance, these international transfers are regulated according to APARTAMENTOS CALMA’s commitment to the protection, integrity, and security of users’ personal data.

Rights – What are your rights when you provide us with your data, and how can you exercise them?

You have the right to obtain confirmation as to whether APARTAMENTOS CALMA is processing personal data that concerns you. You also have the right to access your personal data, request the rectification of inaccurate data, or request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep it for the exercise or defense of claims. In certain situations, you may object to the processing of your data. APARTAMENTOS CALMA will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.

You can also exercise the right to data portability, as well as withdraw the consents provided at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

If you wish to exercise any of your rights, you may contact APARTAMENTOS CALMA.

Finally, we inform you that you may contact the Spanish Data Protection Agency and other competent public bodies for any claim arising from the processing of your personal data.

CHANGES TO THE PRIVACY POLICY

APARTAMENTOS CALMA may modify this Privacy Policy at any time, with successive versions being published on the website. In any case, APARTAMENTOS CALMA will notify users in advance of any changes to this policy that may affect them, so they can accept them.

This Privacy Policy is updated as of 18/05/2021. APARTAMENTOS CALMA (Spain). All rights reserved.

COOKIES POLICY

This Cookies Policy explains what cookies are, how we use them on our website, and how you can manage their use. By using the website https://apartamentoscalma.com/ (“the website”), you consent to the use of cookies in accordance with this Cookies Policy.

1. What are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They help the website to function properly, enhance user experience, and collect information for various purposes, such as tracking user interactions or preferences.

Cookies can be classified into different categories based on their purpose and duration.

2. Types of Cookies We Use

2.1. Session Cookies

These cookies are temporary and are deleted from your device once you close your browser. Session cookies help the website remember your actions during your visit.

2.2. Persistent Cookies

These cookies remain on your device for a specified period or until you manually delete them. Persistent cookies are used to remember your preferences and activities for future visits.

2.3. First-Party Cookies

These cookies are set by the website you are visiting (https://apartamentoscalma.com/). They are commonly used to improve user experience and facilitate website functionalities.

2.4. Third-Party Cookies

These cookies are placed by third-party services integrated into our website, such as analytics or social media plugins. We use these cookies to gather insights into user behavior and to enable sharing of content across social networks.

3. Purposes of the Cookies We Use

We use cookies on our website for the following purposes:

3.1. Essential Cookies

These cookies are necessary for the website to function correctly. They enable core functionalities such as security, network management, and accessibility. Without these cookies, the website may not function properly.

3.2. Performance and Analytics Cookies

These cookies collect anonymous data on how visitors use the website, including the number of visitors, the pages they visit, and how they navigate the site. This data helps us to improve the performance and usability of our website.

Examples:

• Google Analytics: Helps us analyze website traffic and user behavior.

3.3. Functionality Cookies

These cookies allow the website to remember your preferences (such as language or region) and provide enhanced, more personalized features.

3.4. Targeting and Advertising Cookies

We may use these cookies to deliver ads relevant to you. They can track your browsing habits across different websites and create a profile based on your interests. We may also use these cookies to measure the effectiveness of our advertising campaigns.

4. Managing and Disabling Cookies

Most web browsers are set to accept cookies by default, but you can change your browser settings to disable or delete cookies. Please note that if you choose to block or delete cookies, some parts of our website may not function properly.

Instructions to Disable Cookies:

• Google Chrome: https://support.google.com/chrome/answer/95647
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
• Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
• Opera: https://help.opera.com/en/latest/web-preferences/#cookies

5. Third-Party Cookies and External Links

Our website may include links to third-party websites or services, such as social media platforms (e.g., Facebook, Instagram) or analytics services (e.g., Google Analytics). These third-party providers may place cookies on your device when you interact with their services.

For more information on how third-party services use cookies, please refer to their respective privacy and cookies policies.

Example of Third-Party Services:

• Google Analytics: Google Analytics Cookie Usage
• Facebook: Facebook Cookie Policy

6. Data Protection and Privacy

The use of cookies may involve processing personal data. For more details on how we protect your privacy and process your personal information, please refer to our Privacy Policy.

7. Updates to the Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in the cookies we use or for legal, technical, or operational reasons. When we make significant changes, we will notify you either via the website or by sending you an email.

The last update to this Cookies Policy was on [Date of Last Update].

8. Contact Us

If you have any questions or concerns about this Cookies Policy or our use of cookies, please contact us at:

APARTAMENTOS CALMA
Email: info@apartamentoscalma.com
Address: Avenida de Italia Nº 5, 35100 San Bartolomé de Tirajana, Las Palmas

By continuing to use our website, you agree to the terms of this Cookies Policy.

On behalf of the team at APARTAMENTOS CALMA, we thank you for taking the time to read this Legal Notice.